Pure storage support pdf

Monitoring of customers pure flasharray via pure1 cloud. This pure storage customer support guide guide describes the technical support and maintenance services to be provided by or on behalf of pure storage, inc. Flasharray documentation includes information purity alerts, release notes, user guides, best practice, performance, upgrading, and other information about the pure storage flasharray. Container adoption is exploding, but a lack of persistent storage support for stateful. Enterprisegrade allflash storage for the it generalist shi. To quickly remedy issues, pure storage support offers both hardware and software support for licensed flasharray or flashblade systems via phone, email, and website. Pure storage documentation template pure storage support.

Pure storages certification exams have been developed following industry best practices to strive for reliable and valid test score interpretations. We thank you for your patience while we adjust the look and feel. Consolidating workloads with vmware and pure storage. This guide includes information on various solutions that integrate with pure storage. Assistance with daytoday administration and implementation of pure storage best practices. Customer support guide technical services pure storage. This means we train and support our partners and we dont let them do the job alone. Pure storage data platform datasheet copper river it. Applications, cloud, virtualization, database, operating systems and more are included here. The software heart of the flasharray, purity operating environment is the brains.

The customer support guide gives a detailed view of each of pure storage s support services. Use local account lpar2rrd for hosting of stor2rrd on the virtual. Depending on the product or evergreen subscription purchased, certain benefits of the evergreen storage program description may also apply. Pstg, the data solutions leader delivering a modern data experience, today announced financial results for its fourth quarter and fullyear ended february 2, 2020. Pure finished the year with the strongest growth and margin profile in the industry, said charles giancarlo, chairman, and ceo, pure. Pure storage flasharrayx is the worlds first enterpriseclass, allnvme flash storage array. Flasharray controllers are stateless, meaning that all metadata related to the data stored in a flasharray is contained in storage shelf storage. Flasharraym chassis 5u 11u 1439 2099 watts nominal draw 110 lbs 49. Pure storage flasharrayx, the worlds first 100% allflash endtoend nvme and nvmeof array, now optionally includes a storageclass memory boost to address the most demanding enterprise applications performance requirements. Pure has engineered compatibility for future technologies directly into the product via. We support them locally wherever they are, in the largest as well as in the smallest countries were targeting around the world. As a 100% channelcentric company, pure storage believes in one simple credo.

Therefore, it is possible to replace the controller of an array at any time with no data loss. Pure1 uses collected telemetry data to identify issues. Pure asaservice for onprem and public cloud pure storage. Pure achieved record bookings, revenues, and nongaap gross margin in q4 pure storage nyse. Get proactive and personalized support, and remove downtime risk with predictive. Pure storage and mellanox deliver an enterpriseclass endtoend nvme. Our mission is to help our customers to succeed and get the most value from our products. Pure storage customer support guide last updated dec 2, 2019.

Proactive support evergreen storage flasharray operates like saas and the cloud. We are pleased to announce that were currently in the process of redesigning and improving our support website. Expandcollapse global hierarchy home expandcollapse global location pure1 last updated. Pure storage customer support guide pure1 support portal. With the release of purityfa 5, every m will see up to a 4x performance improvement along with activecluster and the file and container support of purityrun. Pure storage operates a stateoftheart customer support portal at support if if you are an existing customer, an account should have been created for you by your account. Support will proactively monitor pure flasharrays that are. Pure storage subject evergreentm storage program is applicable to pure products products and innovation and support subscriptions evergreen subscriptions as purchased by the end user end user from pure storage, inc.

It is a subset of the pure storage flasharray openstack cinder volume driver setup guide available from the pure. Pure asaservice consists of a variety of block, file and object storage services that can be. Products covered here are the fa3xx, fa4xx, flasharraym and flasharrayx. Deploy it once and enjoy a subscription to continuous innovation as you expand and improve performance, capacity, density, andor features for 10 years or moreall without downtime, performance impact, or data migrations. Everything you need to know about anything pure storage and vmware, including vsphere esxivcenter, vrealize, virtual volumes, site recovery manager, backup integration, and other ecosystem solutions. Within each you will find information on installation, configuration, best practice, scripting, plugins, etc. Free pure storage flasharray and flashblade storage performance.

Pure storage flasharrayx accelerate core applications and provide a modern data experience. In addition to cloudbased management, pure storage offers proactive support via pure1 global insight. Search data storage whitepapers, data sheets, case studies, videos, webinars and more across pure storages product portfolio and a wide variety of industries. Pure storage and familiarizes customers with our team, best practices, tools and methodologies.